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Continue ShoppingTerms of Service
Last Updated: December 01, 2025
Welcome to Cosmoji. By accessing or using our website (cosmoji.com) and purchasing our products, you agree to be bound by these Terms and Conditions (“Terms”). These Terms govern your access to and use of our website and all purchases made through it. Please read them carefully before using our services. If you do not agree to these Terms, you should not use our website or purchase our products.
1. General Conditions
1.1 By using our website and services, you represent that you are at least the age of majority under the laws applicable to you, or that you are using the website under the supervision and consent of a parent or legal guardian.
1.2 We reserve the right, at our sole discretion, to refuse service to anyone, for any reason, at any time, including but not limited to suspected fraudulent activity, abusive behavior, or violation of these Terms.
1.3 You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without our express written permission.
1.4 We reserve the right to modify, suspend, or discontinue any part of the website or Service (including any product offering) at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
2. Medical Disclaimer (Important)
2.1 Nature of Products
Cosmoji products are cosmetic and personal care formulations. They are intended for external use only, unless clearly stated otherwise on the product label.
Cosmoji products are cosmetic and personal care formulations. They are intended for external use only, unless clearly stated otherwise on the product label.
2.2 No Medical Advice
All content on this website, including text, graphics, images, product descriptions, blogs, articles, and any other material, is provided for informational and general educational purposes only. It is not intended as, and must not be taken as, a substitute for –
All content on this website, including text, graphics, images, product descriptions, blogs, articles, and any other material, is provided for informational and general educational purposes only. It is not intended as, and must not be taken as, a substitute for –
- Professional medical advice
- Diagnosis
- Treatment or management of any disease, condition, or health problem
2.3 No Medical Claims
Our products are not intended to diagnose, treat, cure, or prevent any disease. Any statements or claims regarding benefits relate to cosmetic and skincare support only, as described on the product labels and pages.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Any statements or claims regarding benefits relate to cosmetic and skincare support only, as described on the product labels and pages.
2.4 Consult Your Physician
Always seek the advice of your physician, dermatologist, or other qualified healthcare provider with any questions you may have regarding:
Always seek the advice of your physician, dermatologist, or other qualified healthcare provider with any questions you may have regarding:
- A medical condition
- Skin disorders or allergies
- Persistent or severe reactions or sensitivities
Never disregard professional medical advice or delay seeking it because of something you have read on our website or inferred from our products.
2.5 Patch Test Recommendation
We strongly recommend performing a patch test before using any new skincare product to check for potential sensitivity or allergic reactions. If irritation, redness, itching, burning, or discomfort occurs –
- Discontinue use immediately
- Rinse the affected area with water (where applicable)
- Consult a healthcare professional if symptoms persist or worsen
Your use of our products is at your own discretion and risk, and you are solely responsible for determining whether a product is suitable for your skin and health condition.
3. Accuracy, Completeness, and Timeliness of Information
3.1 The material and information provided on this site are intended for general information only. While we strive to provide current and accurate information, we do not guarantee that the information made available on this site is accurate, complete, reliable, current, or error‑free.
3.2 Any reliance you place on the material on this site is at your own risk. You are responsible for verifying any information before relying on it, especially in relation to health, ingredients, and product suitability.
3.3 We reserve the right to modify the contents of this site at any time, including but not limited to product descriptions, pricing, and availability. However, we have no obligation to update any information on our site.
3.4 You agree that it is your responsibility to monitor changes to our website and review these Terms and any other applicable policies periodically.
4. Products and Pricing
4.1 Product Descriptions
We endeavor to describe and display our products as accurately as possible. However, we do not warrant that product descriptions, images, or other content on the site are complete, reliable, current, or free from typographical or other errors. In the event of an error, we reserve the right to correct it without prior notice.
We endeavor to describe and display our products as accurately as possible. However, we do not warrant that product descriptions, images, or other content on the site are complete, reliable, current, or free from typographical or other errors. In the event of an error, we reserve the right to correct it without prior notice.
4.2 Prices
- Prices for our products are subject to change without notice.
- All prices displayed on the website are in the applicable currency as indicated and may or may not include applicable taxes, depending on how they are shown at checkout.
4.3 Availability
- Certain products or services may be available exclusively online through the website.
- These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
- We reserve the right to limit the quantities of any products or services that we offer.
4.4 Colors and Images
- We have made every effort to display as accurately as possible the colors and images of our products that appear on the website.
- We cannot guarantee that your device’s display (monitor, mobile screen, etc.) will accurately reflect the actual color or appearance of the products.
5. Billing and Account Information
5.1 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders:
- Placed by or under the same customer account
- Using the same credit/debit card or payment method
- Using the same billing and/or shipping address
5.2 In the event that we make a change to or cancel an order, we may attempt to notify you by contacting you via the:
- Email address
- Billing address
- Phone number
provided at the time the order was made.
5.3 You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You further agree to promptly update your account and other information, including your email address, payment details, and addresses, so that we can complete your transactions and contact you as needed.
6. Order Cancellation
6.1 Cancellation by User
- You may request cancellation of your order before it has been dispatched. This is typically within 12–24 hours from the time of placing the order, but may vary depending on operational timelines.
- Once the order has been shipped or dispatched, it cannot be cancelled. However, you may still be able to return the product in accordance with our Return Policy, where applicable.
6.2 Cancellation by Cosmoji
We reserve the right to cancel any order, in whole or in part, at our sole discretion in the following (non‑exhaustive) circumstances:
We reserve the right to cancel any order, in whole or in part, at our sole discretion in the following (non‑exhaustive) circumstances:
- Stock unavailability or inventory discrepancies
- Pricing errors or obvious inaccuracies in product or shipping charges
- Suspicion of fraudulent, unauthorized, or illegal activity
- Incorrect or incomplete billing/shipping information provided
In such cases –
- The order will be cancelled, and
- A full refund for the cancelled portion of the order will be processed as soon as reasonably practicable, using the original payment method, subject to banking and payment gateway timelines.
7. Third‑Party Links
7.1 Certain content, products, and services available via our Service may include materials from third parties. This may include links to third‑party websites, tools, or resources that are not owned or controlled by Cosmoji.
7.2 Third‑party links on this site may direct you to websites that are not affiliated with us. We are not responsible for –
- Examining or evaluating the content, accuracy, or policies of any third‑party websites
- Any third‑party materials, products, or services
7.3 We do not warrant and will not have any liability or responsibility for any third‑party websites or materials, or for any other materials, products, or services of third parties.
7.4 Use of any third‑party websites or services is at your own risk and subject to the terms and conditions and privacy policies of such third parties. You are encouraged to carefully review the applicable terms and policies of any third‑party site you visit.
8. User Comments and Feedback
8.1 If, at our request, you send certain specific submissions (for example, contest entries), or without a request from us you send creative ideas, suggestions, proposals, plans, reviews, testimonials, or other materials (collectively, “Comments”), you agree that –
- We may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us.
- We are and shall be under no obligation –
- To maintain any Comments in confidence;
- To pay compensation for any Comments; or
- To respond to any Comments.
8.2 By submitting Comments, you confirm that –
- Your Comments do not infringe upon any third‑party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
- Your Comments do not contain unlawful, abusive, obscene, or otherwise objectionable material.
- Your Comments do not contain any malicious code, viruses, or malware that could affect the operation of the Service or any related website.
8.3 You are solely responsible for any Comments you make and their accuracy. We assume no responsibility and shall have no liability for any Comments posted by you or any third party.
9. Personal Information
9.1 Your submission of personal information through the website and store is governed by our Privacy Policy.
9.2 By using the website and making purchases, you acknowledge that you have read, understood, and agree to the practices described in the Privacy Policy, as it may be updated from time to time.
10. Prohibited Uses
10.1 In addition to other prohibitions set forth in these Terms, you are prohibited from using the site, the Service, or its content –
- (a) For any unlawful purpose;
- (b) To solicit others to perform or participate in any unlawful acts;
- (c) To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
- (d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
10.2 Any breach or violation of these prohibitions may result in immediate termination of your access to the Service and may expose you to civil and/or criminal liability under applicable laws.
11. Limitation of Liability
11.1 To the maximum extent permitted by applicable law, Cosmoji, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any –
- Injury or personal harm
- Loss, claim, or damage of any kind
- Direct, indirect, incidental, punitive, special, or consequential damages
including, without limitation:
- Lost profits
- Lost revenue
- Lost savings
- Loss of data
- Replacement costs
- Any similar damages
arising from:
- Your use of any of the Service
- Any products procured using the Service
- Any errors or omissions in any content
- Any loss or damage of any kind incurred as a result of the use of the Service or any product or content posted, transmitted, or otherwise made available via the Service
whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.
11.2 Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
12. Governing Law and Jurisdiction
12.1 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.
12.2 Any disputes, claims, or controversies arising out of or in connection with these Terms, the Service, or any transaction with Cosmoji shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India. You agree and submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or dispute.
13. Changes to Terms of Service
13.1 You can review the most current version of these Terms of Service at any time on this page.
13.2 We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
13.3 It is your responsibility to check this page periodically for changes. Your continued use of or access to the website or the Service following the posting of any changes constitutes acceptance of those changes.
14. Contact Information
Questions, concerns, or requests regarding these Terms of Service should be sent to us at.
Cosmoji
Address: 4TH FLOOR, 407, Exiito Commercial Hub,
Jahangir Pura OLPAD Road, Near Milan Township,
Jahangir Pura, Surat, Gujarat – 395005, India
Jahangir Pura OLPAD Road, Near Milan Township,
Jahangir Pura, Surat, Gujarat – 395005, India
We will make reasonable efforts to respond to your queries in a timely and appropriate manner.
By using cosmoji.com and purchasing our cosmetic and personal care products, you accept these Terms, acknowledge the medical disclaimer, understand our limitations of liability, and agree that Indian law (with Surat courts having exclusive jurisdiction) governs your use of our services.