Privacy Policy– Cosmoji

PRIVACY POLICY

Efficient Date: January 21, 2025

WELCOME TO COSMOJI
At Cosmoji, we value and respect your privacy. This comprehensive Privacy Policy outlines how we collect, use, protect, and manage your personal information when you use our website (https://cosmoji.com/) and services.

1. INFORMATION WE COLLECT

We collect information you voluntarily provide when interacting with our website. This includes essential details such as your name, email address, phone number, and shipping information when you make a purchase or create an account. Additionally, we may collect payment information, although this is processed securely through our trusted payment partners.

When you visit our website, we automatically collect certain technical information about your device, including your IP address, browser type, and how you interact with our website. This helps us improve your shopping experience and maintain platform security.

2. HOW WE USE YOUR INFORMATION

Your privacy is paramount to us. We use your personal information primarily to:

Process your orders
Provide customer support
Enhance your shopping experience

This includes sending order confirmations, tracking updates, and occasional promotional materials you might find valuable. We analyze shopping patterns and website usage to improve our services and tailor them to your preferences.

3. INFORMATION SHARING AND DISCLOSURE

We understand the importance of keeping your information secure. We share your data only with trusted partners essential to our operations, such as delivery services to fulfill your orders and payment processors to handle transactions.

We never sell your personal information to third parties or share it for marketing purposes without your explicit consent.

4. DATA SECURITY

Protecting your information is our priority. We employ industry-standard security measures, including advanced encryption protocols and secure payment gateways. Our systems are regularly updated and monitored to prevent unauthorized access, maintaining the confidentiality of your personal information.

5. YOUR RIGHTS AND CONTROL

You maintain complete control over your personal information. You can:

Access, update, or request deletion of your data at any time.
Modify your communication preferences or opt-out of marketing messages through your account settings or by contacting our support team.

6. COOKIES AND WEBSITE USAGE

We use cookies and similar technologies to enhance your browsing experience. These tools help us remember your preferences, analyze website performance, and provide personalized content. You can manage cookie preferences through your browser settings at any time.

7. CONTACT US

For any privacy-related questions or concerns, our dedicated support team is here to help:

Email: hello@cosmoji.com
Phone: +91 9408358493
Address: 5TH FLOOR, OFFICE NO.510, PRIME BUSINESS TOWER, ABC ROAD, XYZ CITY, STATE: GUJARAT, PIN: 395006

Business Hours:
Monday to Saturday (10 AM - 6 PM)

8. UPDATES TO PRIVACY POLICY

We may update this policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you via email or website notifications. Continuing to use our services after such updates constitutes acceptance of the revised policy.

This privacy policy was last updated on January 21, 2025. By using Cosmoji's services, you acknowledge that you have read and understood these terms.

Privacy Policy